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WELS · Software download
Winsted’s control room design software. Tell us a little about yourself and your project, and we’ll email you a download link and your license key.
Fields marked * are required. Double-check your email address: that’s where your link and license key will go.
The privacy of your data is important to us. In this policy, we lay out: what data we collect and why; how your data is handled; and your rights to your data. We promise we never sell your data: never have, never will.
This policy applies to data collected in the course of requesting and using Winsted Equipment Layout Software (WELS).
The purpose of the WELS application is to help you understand, configure and purchase Winsted console products for your specific needs. We collect some basic information about you so that our staff are able to assist with this process, and to inform future investments in our products and in WELS.
When you request a copy of WELS, we collect identifying info that you enter in the submission form, along with your IP address. We use this information when assigning design team members to contact you about your project and console needs. We never sell this information, and we will not use your name, company, or other information in marketing material without your permission.
When you start the WELS application, it will (no more frequently than once per calendar day) contact Winsted servers over a secure (TLS) connection, to check for any updated product/pricing information, and for new releases of WELS. This ensures that you are working with the most current information about our products. We keep logs of these communications that include a unique random identifier associated with your user key as well as your IP address. Aggregating these logs helps us inform product research and decisions, as well as improvements to WELS itself. Periodically, we blind all logged data older than 12 months.
WELS does not collect or communicate information about designs you create with the software, or about any actions you take within the WELS software after you have started it.
When you contact Winsted with a question about our products or about WELS, we keep a copy of that correspondence, including the email address used, so that we can refer to it in future interactions.
With few exceptions, we do not share your information with anyone. The exceptions are:
To send opt-in announcement emails. If you opt to receive new Winsted product and event information, we will add your email address to a distribution list we maintain internally, solely for the purpose of sending you those announcements. Each email includes an unsubscribe link which you can use to remove your email address from that distribution list at any time.
To comply with the law. If a US law enforcement authority procures the necessary warrant, criminal subpoena or court order to require us to share data, we have to comply. We have never received a National Security Letter or Foreign Intelligence Surveillance Act (FISA) order.
Aside from these two exceptions, your data is never shared outside of Winsted, whether in individual or aggregate form.
At Winsted, we apply the same data rights to all customers, regardless of their location. Currently some of the most privacy-forward regulations in place are the European Union’s General Data Protection Regulation (“GDPR”) and California Consumer Privacy Act (“CCPA”) in the US. Winsted recognizes all of the rights granted in these regulations, except as limited by applicable law. These rights include:
Right to Know. You have the right to know what personal information is collected, used, shared or sold. We outline both the categories and specific bits of data we collect, as well as how they are used, in this privacy policy.
Right of Access. This includes your right to access the personal information we gather about you, and your right to obtain information about the sharing, storage, security and processing of that information.
Right to Correction. You have the right to request correction of your personal information.
Right to Erasure / “To be Forgotten”. This is your right to request, subject to certain limitations under applicable law, that your personal information be erased from our possession and, by extension, all of our service providers. Fulfillment of some data deletion requests may prevent you from using WELS because our applications may then no longer work.
Right to Complain. You have the right to make a complaint regarding our handling of your personal information with the appropriate supervisory authority. To identify your specific authority or find out more about this right, EU individuals should go to https://edpb.europa.eu/about-edpb/board/members_en.
Right to Restrict Processing. This is your right to request restriction of how and why your personal information is used or processed, including opting out of sale of personal information. (Again: we never have and never will sell your personal data.)
Right to Object. You have the right, in certain situations, to object to how or why your personal information is processed.
Right to Portability. You have the right to receive the personal information we have about you and the right to transmit it to another party.
Right to not be subject to Automated Decision-Making. You have the right to object and prevent any decision that could have a legal, or similarly significant, effect on you from being made solely based on automated processes. This right is limited, however, if the decision is necessary for performance of any contract between you and us, is allowed by applicable law, or is based on your explicit consent.
Right to Non-Discrimination. This right stems from the CCPA. We do not and will not charge you a different amount to use our products, offer you different discounts, or give you a lower level of customer service because you have exercised your data privacy rights. However, the exercise of certain rights (such as the right “to be forgotten”) may, by virtue of your exercising those rights, prevent you from using our Services.
If you have questions about exercising these rights or need assistance, please contact us at wels-privacy@winsted.com or at Winsted Company LLC, 2999 Ames Crossing Road, Suite 300, Eagan MN 55121 USA. For requests to delete personal information or know what personal information has been collected, we will first verify your identity using a combination of at least two pieces of information already collected including your user email address. If an authorized agent is corresponding on your behalf, we will first need written consent with your signature before proceeding.
If you are in the EU, you can identify your specific authority to file a complaint, or find out more about GDPR, at https://edpb.europa.eu/about-edpb/board/members_en
Our WELS servers and web properties are operated in the United States. If you are located in the European Union or elsewhere outside of the United States, please be aware that any information you provide to us will be transferred to and stored in the United States. By using WELS, participating in any of our services and/or providing us with your information, you consent to this transfer.
All data is encrypted via SSL/TLS when transmitted to or from our servers. The database backups are also encrypted.
The security of your personal information is important to us, and we take active steps to protect it, including frequent application of security patches to our servers, encrypting our database backups, strong authentication requirements and access logging. That being said, remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
We may update this policy as needed to comply with relevant regulations and reflect any new practices. You can view a history of the changes to this policy on GitHub. Whenever we make a significant change to this policy, we will announce it there.
This policy is adapted from the Basecamp open-source policies / CC BY 4.0
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